Is it legal to buy a ship/item from The Impound? Can I still contact support?

Modified on Mon, 26 Jan at 4:37 PM

Overview


Yes it is perfectly legal to buy a ship/item from The Impound, and you can still contact RSI/CIG support for normal account and game-related issues.


Why It’s Legal


RSI provides a Gift feature specifically to allow the transfer of ships/items between accounts and players. Items sold are not created from “nothing” — they are purchased through the RSI webstore like any other pledge, then transferred via the gifting system.


Will RSI/CIG Support Help If Something Goes Wrong?


RSI generally takes a hands-off approach to grey-market transactions. This means:

  • You can still contact support for standard issues (account access, gameplay issues, launcher problems, etc.).

  • However, RSI may not assist with problems caused by purchases from unreputable sellers.


Use Common Sense When Buying


As with any marketplace, there are “black sheep” who may sell items tied to hacked or stolen accounts. Keep this in mind:


“If it’s too good to be true, it probably is.”


If an unknown or new seller offers a price that is far below normal, you should carefully weigh the risk before purchasing.


Our Commitment at The Impound


We aim to provide:

  • Competitive pricing

  • Reliable delivery

  • Strong reputation and customer service


If you’re ever unsure about an item, process, or legitimacy, contact us before purchasing.


Notes / Tips


Buying from The Impound is legal and uses RSI’s gifting system. RSI support may not intervene in grey-market disputes—so always buy from reputable sources, and reach out to us if you have any questions.

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