The Impound FAQs (10)

Frequently Asked Questions surrounding The Impound and its services to you

I have multiple Star Citizen accounts, is that a problem?

Modified on Wed, 1 May, 2024 at 7:34 AM
I have not yet set my RSI Handle or Citizen Name, can you still deliver my ship or item?

Modified on Wed, 1 May, 2024 at 9:38 AM
What happens if my Star Citizen email is different from the one my ship or item was sent to?

Modified on Thu, 2 May, 2024 at 11:00 AM
Is it possible to give a ship/item to someone as a gift?

Modified on Thu, 2 May, 2024 at 11:06 AM
What is the difference between a Concept and an Upgraded/CCU'd ship, and how does it affect the melt value?

Modified on Thu, 2 May, 2024 at 11:06 AM
Is it legal to buy a ship/item from The Impound? Can I still contact support?

Modified on Thu, 2 May, 2024 at 11:08 AM
Are all of the items accessible in the game right away?

Modified on Thu, 2 May, 2024 at 11:08 AM
What is your refund policy?

Modified on Thu, 2 May, 2024 at 11:43 AM
Customer Protection Policy

Modified on Thu, 2 May, 2024 at 11:45 AM
Can I sell my ships or items on The Impound? Do you allow sellers/resellers? Are you a marketplace?

Modified on Wed, 29 May, 2024 at 12:49 PM