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I have multiple Star Citizen accounts, is that a problem?
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I have not yet set my RSI Handle or Citizen Name, can you still deliver my ship or item?
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What happens if my Star Citizen email is different from the one my ship or item was sent to?
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Is it possible to give a ship/item to someone as a gift?
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What is the difference between a Concept and an Upgraded/CCU'd ship, and how does it affect the melt value?
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Is it legal to buy a ship/item from The Impound? Can I still contact support?
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Are all of the items accessible in the game right away?
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What is your refund policy?
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Customer Protection Policy
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Can I sell my ships or items on The Impound? Do you allow sellers/resellers? Are you a marketplace?