Overview

If you find the same item, ship, or upgrade listed for less elsewhere, you may wonder if we can match that price. In most cases, our prices are fixed.

Do You Match Other Sellers’ Prices?

Generally, no—we do not offer price matching. We work hard to keep pricing competitive while still providing timely delivery and a safe, reliable service.

Why Our Prices May Differ

Several factors affect pricing, including:

• Marketplace fees on external sites: When we sell through platforms such as eBay, we pay marketplace fees in addition to PayPal fees that apply to every transaction.

• Inventory investment: We spend significantly to maintain large inventory levels, so we can offer nearly every ship in the game and many upgrades with minimal delay.

• Operating costs in the EU and USA: Because we operate across the EU and the United States, we may have certain costs that some competitors do not.

Service and Security Matter

We aim to make up any price difference with what you receive from us:

• dependable fulfillment

• responsive support

• a strong focus on security and legitimacy

Reminder When Comparing Deals

When you see a dramatically lower price elsewhere, keep this in mind:

“If it’s too good to be true, it probably is.”