How do I get / receive my ship or item after I purchase it?

To deliver your purchased ship/item, we only need an active email address where you can receive a confirmation message. This email address does not need to match the email associated with your RSI account.

What You Need

• Any active email address you can access (it can be different from your RSI account email)
• Access to your RSI account login

Redemption Steps

1. Provide an active email address during checkout or when requested.
2. Complete your purchase/payment.
3. Check your email for a message containing a redemption link.
4. Redeem the item by doing one of the following:
   • Click the link, or
   • Copy and paste the link into your browser
5. Log into your RSI account when prompted (or ensure you are already logged in).
6. Once redeemed, the ship/item will be attributed to your RSI account automatically.

Notes / Tips

• Make sure you are logged into the correct RSI account before redeeming.
• If you don’t see the email, check your spam/junk folder and verify the email address provided was correct.