My item has not yet been fulfilled/delivered to my Star Citizen account

Modified on Wed, 1 May, 2024 at 11:46 AM

Although a high percentage of our orders are fulfilled immediately, some orders require manual fulfilment and therefore there can be a delay of up to 24 hours.


If you have successfully paid for your order and you believe the item has not been fulfilled, please contact our support team below, giving your Order ID and expected items.

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