Is it legal to buy a ship/item from The Impound? Can I still contact support?

It is perfectly legal to buy a ship/item from us! RSI has introduced the “Gift button” for this very purpose, to be able to transfer ships between accounts / players. In addition, the ships are not generated from "nothing", but we buy the item / ship / upgrade just like you in the RSI webstore. Please note that RSI has a hands off approach with the grey market and will not help you if you buy from an unreputable seller. Common sense is required here. There are - as everywhere - black sheep who sell things from hacked or stolen accounts. This is where the old saying comes into play: "If it’s too good to be true, it probably is". If something is offered by an unknown (new) dealer at a price that is far too low, then you should weigh the risk for yourself before buying something like that. At The Impound we aim to offer our products at competitive pricing while still maintaining our reputation and service. So if you’re ever unsure, please contact us!